Cookies Used in The Smartestway
The tables below describe the cookies that are functionally implemented in our web application. Necessary cookies are installed for the application to function, while functional cookies are only installed with your prior consent.
Data Controller Information
Sparta d.o.o. (contact: hello@thesmartestway.com)
Cookie Categories
Necessary Cookies
These cookies are essential for the application to function properly. They enable core functionality such as security, network management, and account access. The application cannot function properly without these cookies.
Legal basis: Electronic Communications Act
Data processed: Session identifiers, security tokens, user preferences
| Cookie Name | Domain | Description | Duration |
|---|---|---|---|
| `__cflb` | api.hcaptcha.com | hCaptcha load balancer cookie. Used to direct traffic to the appropriate server. | 1 day |
| Various session cookies | newassets.hcaptcha.com | hCaptcha security cookies. Used for bot detection and security verification. | Session |
| `accessToken` | .thesmartestway.com | Authentication token for API requests. Required for accessing protected resources. | 5 minutes |
| `refreshToken` | .thesmartestway.com | Token used to refresh the access token when it expires. Used for maintaining user sessions without requiring re-login. | 30 days |
Functional Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use on our pages.
Legal basis: Prior consent
Data processed: User preferences, session information
| Cookie Name | Domain | Description | Duration |
|---|---|---|---|
| `user.id` | support.thesmartestway.com | User identifier for application functionality. | Session |
| `_chatwobt_session` | support.thesmartestway.com | Session cookie for chat widget functionality. | Session |
| `cw_conversation` | smart.thesmartestway.com | Customer conversation tracking for the chat widget. | 1 year |
| `referralCode` | .thesmartestway.com | Referral information (active only when signing up via a referral URL). | 1 hour |
| `user.expires_at` | support.thesmartestway.com | Loads only when clicking on the chat widget. Indicates the expiration timestamp of the user session. | Session |
Cookie Management
How to Withdraw Consent
You can manage your cookie preferences through your browser settings or by contacting our support team.
How to Delete Cookies
You can delete cookies through your browser settings. Instructions for common browsers:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data
Data Retention
Data collected through cookies is retained only for the duration specified for each cookie. After this period, the data is automatically deleted or anonymized.
Last updated: June 27, 2025
